Virtually every business is gearing towards offering 24/7 response to their clients, and the medical care is not left out, especially practices that allow access to a Brisbane after hours doctor. However, putting a call through to your medical office after working hours requires preparation — you need to know what to say and how to say it. Otherwise, you might end up wasting your and putting yourself at the cross-hair of health risks.
Sometimes, poor communication can put a wall between you and the medical professional — and eventually leave both of you frustrated. To help you make the most of your Brisbane after hours doctor meetings or consultations, here are tips you should have on your checklist.
Tips for contacting your Brisbane after hours doctor’s office
- Make your way to the emergency room for serious symptoms
Unless you are experiencing mild symptoms, the first thing that should come to your mind during an emergency is to find call emergency responders for help or find your way to the emergency room if you can — ASAP!
Symptoms of health conditions such as stroke, heart attack, and serious injuries shouldn’t be taken for granted, and calling your medical professional will be a waste of time because he will ask to tell you to rush to the emergency anyways.
So, instead of wasting precious time trying to contact your Brisbane after hours doctor, it will be best to seek immediate medical attention. In times of emergencies, every second counts, and it could be the deciding factor between life and death. Arriving at the emergency room a second too late can cause severe health complications like losing a heart muscle or brain function.
- Address non-clinical concerns in the morning
As the name implies Brisbane after hours doctors are meant to be called when you have a serious health condition that requires their immediate attention. Calling these medical professionals at odd hours for non-clinical issues such as asking questions, making referrals, and billing isn’t right.
Likewise, calling for regular refills can wait till morning because the medical professional on-call won’t be able to help with such requests at that time — considering that there are other urgent matters or calls that require their attention.
- The medical practicioner doesn’t know your medical history
To avoid mix-ups or the medical professional getting you confused for another patient, it is always best to assume the Brisbane after hours doctor doesn’t know your medical history. It’s not unusual for another medical professional to answer your call and attend to your case — probably because your regular medical professional is away.
The new Brisbane after hours doctor may not have your medical history and records handy when you call. In such situations, don’t hesitate to provide information on your medical history to whoever is handling your case. It may interest you to know that your Brisbane after hours doctor may need help recalling your medical history and may ask questions to fill the gap.
The benefits of choosing a Brisbane after hours doctor include convenience, access to year-round working hours, you get to save money, and get to be treated in a comfortable environment — sometimes, the medical professional may come over to treat you at home.